- Multi-donor portfolio management
- At the International Rescue Committee (IRC), managed a donor portfolio exceeding US$20 million across protection, economic recovery and governance programmes.
- Business development capacity
- Supported 40 staff across partner organisations through capacity assessments, development plans, and practical tools for funding opportunities and proposal development.
- Impact evaluation
- Led the final impact evaluation of IRC's BMZ-funded transitional assistance project in Anbar, Bashiqa and Tel Kaif, overseeing researchers and quantitative and qualitative analysis.
- Organisational capacity building
- Delivered assessments and training in grants management, business development and financial management for local and international NGOs.
- Feasibility and investment decisions
- Worked on green infrastructure feasibility studies in Southern Iraq, supported SMEs seeking growth finance, and conducted market assessments for new products and services.
- Grants and donor compliance
- Held grants and awards management roles at IRC, Save the Children International and International Medical Corps, covering proposal development, budgeting, donor reporting and compliance.
- Leading AI adoption in banking
- Led an AI transformation initiative across seven departments at First Iraqi Bank (FIB), supporting practical applications in productivity, reporting automation, and data analysis. Developed and delivered AI, data analysis, and visualization training for bank staff.
- Developing dashboards and reporting systems
- Created 28 dashboards tracking programme performance, client data, activities, satisfaction, and monitoring results at the International Rescue Committee, while managing a team of nine staff.
- Implementing transaction monitoring technology
- Coordinated the implementation of GBG Predator for AML and fraud monitoring, covering testing, documentation, compliance team training, and preparation for launch.
- Managing technology projects
- Coordinated banking and technology workstreams involving IT, Risk, Compliance, Finance, Product, Operations, and external vendors, maintaining clear plans, responsibilities, and implementation records.
- Designing digital data systems
- Developed surveys and data collection systems using Kobo, CommCare, and SurveyCTO, supported by data quality controls, governance processes, SOPs, and staff training.
- Developing application prototypes
- Built mobile and web application prototypes for task management, accounting, smart-home control, and diet tracking, integrating custom interfaces, databases, and application workflows.